Services To Support Your Visit
Stockholm Care has a dedicated team of Customer Service Managers and a Customer Service Coordinator at your disposal. The team members are service and administration professionals ready to attend to your specific needs. The Customer Service Mangers have a background as trained and licensed nurses and will be pleased to assist you with things that can make what might be a difficult situation a little easier.
In Sweden, visa matters are handled by the Swedish Migration Board. Normally you apply for a visa at the Swedish Embassy in your home country. They will forward your application to the Swedish Migration Board.
You should enclose a medical certificate from Sweden indicating when and where you will receive your treatment and what this entails. Your Customer Service Manager can assist you with this certificate. Finally, you must also show that you have monetary funds deposited in Sweden for payment of the planned medical services and for any possible aftercare. You also need to show that you have a travel insurance to ensure coverage of costs for medical care not encompassed by the planned medical services, such as emergency care etc.
At the hospital and during medical care, proficient English is spoken with ease. If your English is not proficient, we can assist you with booking of interpreters. Normally a licensed interpreter is required during medical visits. Please inform us beforehand if you need this service. We only engage licensed interpreters. If you or your companions need interpreters outside of the hospital, please let us know and we will be able to assist you with the booking at your expense.
We are pleased to assist you in arranging local transportation e.g. airport pickup and drop-off. For most people the taxis, buses and trains that run to and from the airport will suffice. If you should need special transport i.e. wheelchair, we will arrange it for you. The same goes for transport to and from the hospital (or any other treatment facility) and your accommodation. Just inform us in advance to let us know your preferences and we will arrange per your needs.
CONTRACTUAL AND FINANCIAL SUPPORT
Your assigned Customer Service Manager will handle and assist you or your sponsor in all contractual and financial matters i.e. handling of written agreement, advance payments, deposit payments, invoicing, refunds etc. Our CFO and our Customer Service Coordinator will also be at your disposal concerning contractual and financial matters.
We can recommend and help to arrange accommodation close to our different care providers in Stockholm. These hotels and condo hotels are carefully chosen for their location, proximity to restaurants, local transportation, quality, affordability. All offer amenities like access to gym and spa, and free Wi-Fi for keeping in touch with family and friends back home. Most hotels in Stockholm can be booked online or if you prefer we could assist you with the booking.
Karolinska University Hospital – Solna site
Elite Hotel Carolina Tower
Opening in November 2017, Elite Hotel Carolina Tower is situated in Hagastaden next to the Karolinska University Hospital and Karolinska Institute. The hotel offer modern and comfortable rooms, skygym and relax area and a restaurant with outdoor dining. The hotel is housed in a brand new property and offers high standard and a total experience for guests and visitors. You will find a 24-hour front desk at the property. Arlanda Airport can be reached in 20 minutes by taxi. Read more >>
Elite Palace Hotel
A modern hotel situated in the Vasastan district, close to Karolinska University Hospital in nearby Solna. Guests enjoy proximity to all city attractions while still enjoying a peaceful environment near walking paths by the water. The hotel features free Wi-Fi, a spa and gym and a British style pub and nearby there are many restaurants and cafés. The airport bus stops outside and the metro station is only a 5-minute walk away. Read more >>
Best Western Time Hotel
A four-star hotel with a modern Asian-inspired design and a warm atmosphere, located minutes away from Odenplan and buses to Karolinska University Hospital in nearby Solna. The hotel features a lobby bar, free Wi-Fi and access to a relaxation room with sauna. Hotel guests also have free access to the gym and pool at nearby Planet Fitness. Read more >>
Radisson Blu Royal Park Hotel
The hotel is located on the edge of the beautiful Brunnsviken Bay and the Royal Haga Park, close to the Karolinska University Hospital in nearby Solna. It has an onsite restaurant and summer terrace that overlooks tranquil Brunnsviken Bay. The hotel offers free Wi-Fi and features an indoor pool, a fitness center, and Sturebadet Haga, a spa with massages, facials, body scrubs and other treatments. Read more >>
Karolinska University Hospital – Huddinge site
Attendo Park Hotel
The hotel is located next to The Karolinska University Hospital in Huddinge. All guest rooms include a kitchenette with a fridge, a stove and an electric kettle and the hotel features free Wi-Fi and access to a gym. Central Flemingsberg, 100 m from the hotel, has shops, restaurants and services. Flemingsberg station is less than a 10-minute walk away, and the train ride to Stockholm Central Station takes 20 minutes. Read more >>
S.t Erik’s Eye Hospital
Clarion Hotel Amaranten
The hotel is located within walking distance from S.t Erik’s Eye Hospital in Kungsholmen. This vibrant neighbourhood in Stockholm is beautifully surrounded by water with pleasant pedestrian streets and is close to City Hall as well as other attractions, restaurants, cafés and shops. The hotel offers free Wi-Fi, a restaurant, bar, gym and spa treatments. Read more >>
First Hotel Fridhemsplan
A newly built hotel in the charming Kungsholmen district of Stockholm, within a short bus ride to S.t Erik’s Eye Hospital. The beautiful water walkway, Norr Mälarstrand, is close by. The airport bus, commuter train, metro and several local buses stop at Fridhemsplan. Read more >>
Courtyard Stockholm Kungsholmen
The Courtyard Stockholm Kungsholmen is designed for the modern traveler, within a short bus ride to S.t Erik’s Eye Hospital. Ideally placed close to the city centre, the hotel welcomes you with large hotel rooms feature oversized windows with stunning views of Lake Malaren and Ralambshovs Park. The hotel offers free Wi-Fi, flat-screen TV, 24-hour fitness center, their own signature restaurant BJORK Bar & Grill. Read more >>
Stockholm South General Hospital and Ersta Hospital
Clarion Hotel Stockholm
The hotel is located in the Södermalm in Stockholm, a vibrant district known for its atmosphere and range of shops, trendy restaurants, charming cafés and art galleries. Stockholm South General Hospital is a short walk away and Ersta Hospital can be reached in 10 minutes by bus. The hotel features an Ayurveda spa, bars and a restaurant. Free Wi-Fi and specially configured rooms for disabled guests. Read more >>
This classic hotel is located in a building from the 1950’s, bordering on the popular SoFo district in Södermalm, where culture, creativity, shopping and entertainment is in focus. Ersta Hospital and Stockholm South General Hospital can be reached by a short bus ride. The ground floor is a popular watering hole for guests and residents. Free WiFi and organic breakfast buffet. Read more >>
This charming boutique hotel is housed in a building from 1780 in Stockholm’s trendy Södermalm district. It is within walking distance from Ersta Hospital and within a short bus ride to Stockholm South General Hospital. The rooms are individually decorated in one of three themes: Parisian Moulin Rouge, Urban Castle or Scandinavian Design. Many rooms offer views of the peaceful inner courtyard or Katarina Church. The hotel offers free WiFi. Read more >>
Hilton Stockholm Slussen Hotel
This hotel is centrally situated between trendy Södermalm and the charming Old Town. It is situated with easy access to both Ersta Hospital and Stockholm South General Hospital. The hotel is modern offering panoramic views of the inner city, Stockholm City Hall and over Riddarfjärd Bay, the gateway to Stockholm’s stunning archipelago. Relaxation options include a sauna and gym. WiFi is free. Read more >>
Best Western Hotel Danderyd
A small, friendly hotel located in a beautiful setting on the outskirts of Stockholm’s most pleasant residential area and close to Danderyd’s Hospital. The hotel offers beautiful scenery with lovely walks to the woods and near the water. The Stockholm city center with its attractions, shopping and entertainment is only 10 minutes away by bus or metro. Arlanda Airport is 30 minutes away by car. Read more >>
Condo hotels booked by Stockholm Care
Biz Apartment Gärdet
These stylish apartments are surrounded by greenery in north-east part of Östermalm. Östermalm is a great choice for travelers interested in food, shopping and museums. The appartments offer modern kitchens and bathrooms, cable TV and bright, up-to-date décor. Guests also have free access to communal laundry rooms. These apartments are suitable for patients that are planned for longer stays in Stockholm. Read more >>
Biz Apartment Solna
This condo hotel offers convenient accommodations in Solna. Some of the units have a sitting and/or dining area. Some units also have a kitchenette, equipped with a microwave and toaster. Towels and bed linen are provided. This condo hotel is situated a short ride from Karolinska University Hospital (Solna site) and suitable for patients planned for a shorter stay in Stockholm. Mall of Scandinavia and Friends Arena are 1.8 km away. Read more >>
Biz Apartment Hammaby Sjöstad
Hammarby Sjöstad is located in southern part of Stockholm and in the outskirts of Södermalm. The location is suitable for shorter stays and medical services at Stockholm South General Hospital or Ersta Hospital. Some of the units have a sitting and/or dining area and also a kitchen, fitted with a dishwasher and microwave. A toaster and coffee machine are also available. All units have a satellite flat-screen TV and a private bathroom with a hairdryer. Towels and bed linen are featured. Read more >>