FAQ

This FAQ includes some commonly asked questions regarding Swedish Healthcare and Stockholm Care’s services. If you do not find the answer to your question, please don’t hesitate to contact us.

As a Swedish citizen living abroad, how do I seek healthcare in Stockholm?

Swedish expatriates, living in a country outside the EU, EEA or Switzerland, are entitled to receive emergency medical healthcare in Sweden, according to the Swedish patient fees.

Swedish citizens who are residents of Monaco, Andorra, Canada, New Zealand, the USA or Australia must pay the full cost when seeking planned healthcare in Sweden.

Swedish citizens that are residents in countries other than those listed above, who wish to seek planned healthcare in Sweden must be able to prove their citizenship with a Swedish passport. To receive subsidized care, they need to contact the county council where they were registered before moving from Sweden. Otherwise they are responsible for the total cost.

Swedes working at the Swedish mission in developing countries, such as missionaries and volunteers, are entitled emergency care and planned care at the same fee as those insured in Sweden.

I am a foreign student studying in Sweden. What rights to healthcare do I have?

I am a citizen of another EU country, currently working in Sweden. What rights to healthcare do I have?

Read more about your rights to benefits as an EU national living and/or working in an EU country other than your own:
http://europa.eu/youreurope/citizens/work/social-security-forms/index_en.htm

I am an undocumented migrant; what rights do I have to healthcare in Sweden?

Unfortunately, at Stockholm Care we are not able to assist undocumented migrants, people who are seeking asylum or people in hiding. However, both adults and children have a legal right to subsidized healthcare in Sweden. This includes:

  •  Healthcare or dental care that cannot wait
  • Maternity healthcare (pregnancy checkups)
  • Contraceptive counseling
  • Healthcare during abortion
  • One medical checkup
  • Subsidized medicine
  • Free care according to The Swedish Law for Communicable
  • Disease Control

The Stockholm County Council (Stockholms läns landsting) has signed agreements with six health centers that provide checkups and counseling for people who are seeking asylum, in hiding or are undocumented. Dial 1177 or visit 1177 Vårdguiden online to obtain advice. You can also get help to arrange for an interpreter (free of charge) if needed. The interpreter will either be present or interpret over the telephone.

I am an EU citizen and I would like to go to Sweden for a planned medical procedure. What do I have to do?

Patients from countries participating in the EU Social Security Agreement may apply at the national health insurance body for prior authorisation (form S2) to go abroad for treatment. Read more >>

What is the cost for medical services?

Swedish healthcare is offered to international patients based on flexible fees. Due to significant individual differences in diagnoses and treatment options, treatment costs are estimated on the basis of the individual patient’s available medical information and the assessment made by Swedish Specialists reviewing their case.

Can I make partial payments?

All patients, or their paying party, must make an advance payment or provide a payment guarantee from an insurance company or public health authority (i.e. S2/E112) to Stockholm Care for the estimated treatment costs. Payment is finalized after completed treatment. Unfortunately, we cannot provide any partial payment.

Does Stockholm Care provide financial support?

Stockholm Care handles administration of requests for medical services from international patients regarding planned and highly specialized care in Stockholm. Unfortunately, we cannot provide loans or other means of financial support for medical services.
The Swedish healthcare system is financed by the Swedish population by taxes that are paid by all citizens. You can only receive free or subsidized healthcare if you pay taxes in Sweden.

How do I access paid planned healthcare treatment in Sweden?

To access planned healthcare treatment in Sweden, read more in How it works. In some cases you might have the planned health care treatment paid for by your country, hospital or insurance company. Read more about how to obtain a payment guarantee in Financial information.

Can Stockholm Care arrange accommodation for international patients?

Yes, if your request for planned and highly specialized medical treatment in Sweden has been approved, Stockholm Care can help you find a suitable hotel or other accommodation during your stay in Stockholm. Read more >>

Can Stockholm Care help international patients with Visa applications?

If your request for planned and highly specialized medical treatment in Sweden has been approved, Stockholm Care can assist you with a certificate indicating when and where you will receive your medical treatment in order to apply for a visa. Read more >>

Can Stockholm Care help international patients with transportation?

Yes, if your request for planned and highly specialized medical treatment in Sweden has been approved, Stockholm Care can assist with transportation services during your stay in Stockholm. Read more >>

Can Stockholm Care book an appointment with a doctor?

Stockholm Care handles administration of requests for medical services from international patients regarding planned and highly specialized care in Stockholm. Unfortunately, we cannot assist you with booking doctor’s appointments.

To see a doctor, we advise that you contact a local health center (vårdcentral) to book an appointment with a General Practitioner. If needed, the doctor will refer you to a specialist. In some cases, you may be able to book an appointment directly with a specialist. You will pay all required charges directly to the doctor and/or the specialist.

The Stockholm Health Care Guide (Vårdguiden) provides a hotline (24-hour service) at 08 1177 for health care advice. Read more about finding your way around the Swedish healthcare system: http://www.1177.se/Stockholm/Other-languages/

Can Stockholm Care book appointments for x-ray, testing, examinations etc?

Stockholm Care handles administration of requests for medical services from international patients regarding planned and highly specialized care in Stockholm. Unfortunately, we cannot assist you with appointments for x-ray, testing, examinations etc. You need to see a General Practitioner or Specialist in order to obtain a referral for examinations.

Can Stockholm Care arrange for medication without seeing a doctor?

Stockholm Care handles administration of requests from international patients regarding planned and highly specialized care in Stockholm. Unfortunately, we cannot assist you with prescriptions for medication. You need to see a General Practitioner or Specialist to be diagnosed and to obtain a recommendation for treatment and/or a prescription for medication.

Where should I send my request for planned and highly specialized care in Stockholm?

Fill out the Application Form here on our web site. Your application will be sent directly to Stockholm Care for review.

When can I start my treatment in Sweden?

Your request for planned and highly specialized care will be reviewed by Stockholm Care. The medical documentation will then be sent to a Care Provider for assessment and availability. Processing medical requests normally takes 1-3 working weeks. Read more >>

Can I get on a waiting list for organ transplantation in Sweden?

In Europe, most organs can be transplanted but as the receiving patient, you must provide a certificate from a doctor showing that you have a relative who is willing to donate an organ. You cannot be on a waiting list in Sweden to receive a donated organ.

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